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Negotiation Skills: Chris Voss Teaches The EQ Impact of "I" vs "You" - YouTube
January 5, 2020 at 8:44:05 AM PST * - permalink -You vs. I vs. it....It sounds like, You sound like, I feel you sound like...All create different feeling. You connects. It is neutral. I is...
Context is all that matters. Decide how you want the person to feel, and select your words accordingly.
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- https://www.youtube.com/watch?v=g4WyKoifl9A
