Closed Caption Missing on HD Channels - Solution Found!
Caption Missing on HD Channels - After installing Comcast cable box, we lost the closed captioning for HD TV channels.
The HD problem - Caption controls exist on two separate menus:
- one for the TV
- one for the cable box
To display captions for HD channels, you need to enable captioning through the cable box's caption menu. The TV's caption menu will NOT enable captions for HD TV channels.
The hard part is figuring out how to access the cable box's caption menu. Here's how we accessed the cable box's caption menu and restored the captioning for ALL channels, HD and non-HD.