Recovering Scratched CD/DVDs

  1. Test CD/DVD in another drive/machine
  2. Clean disc with water or water and mild detergent
  3. Test CD/DVD.
  4. If error persists, Polish with toothpaste.
  5. Test CD/DVD.
  6. If error persists, use metal polish (Brasso)
  7. Test CD/DVD.
  8. WARNING: This step could ruin your machine. If error persists, Rub Vaseline on the CD, very gently (do not press hard); start at center and move out to rim. BE SURE to remove excess Vaseline from disc before inserting into machine. Not sure I'd even try this step--could RUIN your MACHINE.
  9. Test CD/DVD.
  10. If error persists, repeat steps, focusing on scratch that is causing the error OR... buy new disc.

You can use the following products (in order of effectiveness) to try to fix scratches:

Aleratec DVD/CD Disc Repair Plus

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